Frequently Asked Questions
Our moving services are calculated by the hour
Yes, our rates stay the same whether moving weekdays or weekends.
The size of the truck depends on the size of the move.When talking to our moving specialists you will be asked for some details from the items that need to be moved to any special instructions for the moving crew.
If the move date is set and cannot be changed, we recommend at least a week’s notice. If the date is flexible, a few days notice is appropriate. For Home2Homes moves, we recommend at least 2 weeks notice.
No. Boxes and packing materials can be purchased by the customer or provided for an extra fee.
Yes. Our movers are trained and equipped to help with basic furniture assembly and disassembly at no extra charge.
Yes, for bigger moves we recommend our free, no obligation, in person evaluation.
We recommend separate days for packing and moving, expect for small moves when everything can be packed in one day
Perishable, harmful for the environment,hazardous materials, bio-hazardous items, weapons and firearms.
Yes, at no extra cost.
Our moving specialists will provide time window for arrival at the time of booking
Bookings can be cancelled or rescheduled free of charge with just 48 hours notice.
If you didn’t find the question or answer you were looking for, please call us at (972) 941-8000 or text (972) 201-8161. A friendly staff member will be happy to give you the answers you need.